We design and laser-cut shapes and blanks in our Minnesota shop. Every piece is cut to order — nothing sits on a shelf as generic stock — so the shape you buy is cut for your order.

Our standard catalog is cut from Baltic Birch plywood in two thicknesses: 1/8″ (3mm) and 1/4″ (6mm). Baltic Birch is a clean, tight-plied, highly renewable hardwood plywood that cuts crisp and finishes well.

Other materials are available through Concept Studio, our customization tool. — see the Concept Studio section below.

Catalog listings run up to 18+”. If you’d like something larger or a size that isn’t listed, Concept Studio lets you size a design up to 24″ with live pricing. Anything beyond 24″ is handled as a quote — see “How does a quote work?” below.

Every piece ships unfinished. That’s deliberate — finishing is where our customers’ artistry lives, and we’d rather hand you a clean canvas than compete with the makers we’re here to serve. Kitted items, multi-piece sets, and lightly assembled pieces are always identified as such on the listing. Some personalization formats include light assembly too — often pairing different hardwoods so the natural grain and color carry the piece.

Because each piece is cut for your order, there’s a short production window before it ships. We show a lead-time estimate wherever we can. If you have a deadline or a time-sensitive project, reach out before ordering and we’ll confirm what’s realistic.

Every order valued at over $35 ships free using standard economical, but rigid shipping services. Order’s valued less than $35 have shipping rates applied based on the net volume of your order. Current shipping services we use to render delivery currently include USPS, UPS, and FedEx where available.

To customize a design or request a quote in Concept Studio, you’ll sign in first — that’s how your custom work and quotes are saved to your account and kept private to you. Guest checkout is available for standard catalog items.

A design’s price range reflects the span from its smallest to largest available size, material, and thickness. Pick a size, material, and thickness and the exact price is shown before you add to cart. Where a design is sold in multi-piece packs, pack pricing is shown too.

We accept major credit and debit cards, and PayPal.

Sales tax applies to Minnesota residents and other states where an economic nexus is present (Sales Tax Institute) Contact Us . If you buy for resale and hold a valid exemption, you can request tax-exempt status from your account — see “Do you work with makers and wholesale buyers?” below.

Right away please – Contact Us or speak with Brigid, our shop assistant who will escalate right away.

Yes — you’ll find many of the same designs in our Etsy shop. Ordering here on our own site is the way to customize a design and reach materials and sizes that aren’t offered on the marketplace.

We work with makers across the range — from hobbyists to wholesale. Sign in and, from your account dashboard, tell us how you’d like to work with us; if you buy for resale, you can attach a tax-exemption request in the same form. We’ll review it and follow up.

Contact Us or Use the chat on any page — you’ll reach our assistant, and a real person when the question needs one.

Concept Studio is our in-browser tool for making a design your own. You can change the size, thickness, and material, flip the design, add a hanging hole, or place holes where you want them — with the price updating live as you go. When it’s right, you add it to your cart or send it for a quote.

Look for the “Customize in Concept Studio” on a design’s product page, product card, or the “New Quote” button. You’ll sign in first, then the design loads into the tool ready to configure.

Signing in lets us save your work. Your customized designs and quotes are stored in your account under My Artwork and My Quotes, and your custom artwork stays private to you.

Depending on the design, you can set the size (up to 24″), choose thickness and material — including materials that aren’t offered in the standard catalog — mirror-flip the design, add a hanging hole, and place holes of your own up to 1″ across. The preview updates as you change things so you can see what you’re ordering.

Most configurations price instantly and go straight to your cart. Some go to a quote instead — for example a size beyond our standard range, certain hole placements, or a material that needs a closer look. When that’s the case, Concept Studio hands you the quote path instead of the cart.

You submit the quote from Concept Studio and we review it. It then shows in your account under My Quotes as either Quoted — ready to buy — or No Quote, with the reason so you know why. A pending quote can be removed by you any time before we respond.

Yes. Open Concept Studio and use Direct Quote to send us your concept — including a file up to 25 MB — and we’ll take a look. You don’t need to start from one of our existing designs.

Everything is in your account. My Quotes holds your quote requests and their status; My Artwork holds the custom pieces we’ve prepared for you; and your past orders are there to view and reorder.

Quote pricing is priced just like any other of our designs at the time of order. Factors that involve prices would be material and shop rate costs assigned to the various processes needed to render a quote to a delivered service/product.

No — Concept Studio shows you a true preview of your design, but the cut files themselves stay with us. That’s deliberate: it protects our designs. What you receive is the finished physical piece.

You can add a hanging hole where the design allows. Each placement is checked against the design as you set it; a placement that isn’t safe to cut is routed to a quote rather than blocked outright, so we can find a way to make it work.

Yes. Concept Studio works on phones and tablets, including placing and dragging holes by touch.